1 is right on the beach. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. L'tablissement possde galement piscine et petit djeuner inclus. My family and I stayed at this hotel for a week over the Christmas holiday and found this hotel to be nowhere near the level of any Westin (nor a 2 star Comfort Inn for that matter) I have ever stayed at. . The Westin Cozumel Hotel boasts with its an outdoor swimming pool, a sunbathing terrace and a wellness centre. Get to a meal a little before you are super hungry because things move a bit slower here. Palmaa - The House of AA - Puntuacin de los viajeros: 5.0/5. Marvellous service, pleasant personnel, modern design. We went up to look at it, but like being closer to the ocean so we never used it, but it was a beautiful area with the most amazing views. Marcos and Arcos will be very happy to read you and most of that they will be rewarded for guarantee such an amazing time to your vacations. Room was nice styled and large, ideal for 4 nights. Non-balcony, aka Classic rooms, do not have a two-bed option. Tons of lounge chairs by the beach and around the pool. The accommodation is located 5 km from the centre of Cozumel and a couple of minutes' drive from the local history Museum of Cozumel. 2.0 miles from Melia Cozumel. We loved the fact that we chose westin cozumel. *Mayan show every Friday at 7:30pm. The indoor restaurant is Cuzamil. Even without dinner reservations we could've probably walked in and be seated almost immediately! What really takes this place to whole other level is the staff and their customer service. Other hotel guests were wishing for a more authentic Mexican music choice as well. The Westin Cozumel: Amazing for so many reasons! The hotel features 152 rooms with a balcony and a sitting area, furnished with a writing table. If your plans change, you can cancel free of charge until free cancellation expires. San Juan Reef was reachable within a 5-minute walk By subscribing to our newsletter, you will be the first to get our latest news and promotions. Ask about 36% or 40%, Aluminum 100 cu. Yes, The Westin Cozumel offers airport transportation for guests. San juan reef was located in 200 metres from the accommodation. The spa is a peaceful retreat, featuring a special relaxation room and unique volcanic stone treatment. Nice hotel, beautiful Beach, though service was very questionable.. and a very disorganized management team that did not live up to our expectations. Do not drink the tap water. I don't mind music in the background at a restaurant, but this was very loud American music you had to talk over. Relax with refreshing drinks in the sky bar that boasts a spacious terrace and a lounge. The Westin is immaculate and views to die for! The Westin Cozumel Carretera Costera Norte Km 4.8, San Miguel, Cozumel, Mexico, 77622 - See map The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Location was within 15 min walking distance to playa san juan. Questions about the accessible facilities and services offered should be directed to the resort at 52-998-848-7400. The Gay Travel Awards support and promote LGBTQ+ travel and tourism by identifying and rewarding select destinations, properties, events, influencers, and other organizations that exemplify a . they even remembered us from the . Chef Alan in the main restaurant is incredibly talented and a huge asset to the hotel (one tip toManager, remove the "formal"requirements to the restaurant, not necessary and probably one of the reasons few people dine there). Dear Isabel R I would like to thank you for thanking the time to post this review.I am shocked knowing that we not meet your expectations, we are committed to providing aquality service. All children under the age of 6 may stay free of charge when using existing beds. We liked service and facilities, cant complain about anything. We use cookies to ensure that we give you the best experience on our website. Tambin hice un servicio a la habitacin pero se me hizo absurdo que me cobraran un 10% por ese servicio, solo hice room service una vez y de ah a fui a comer al restaurante. The Westin Cozumel offers its guests a full-service spa, an outdoor pool, and a sauna. Free Wifi. Be careful! There is some sand which is a surprise for this side of the island. Our price quote is based upon their Classic rooms. I asked nicely a few times for them to turn it down and they did immediately, which was appreciated. Show Prices. Book your stay at The Westin Cozumel resort. We recommend calling ahead to confirm details. Hotel fees paid at the hotel The Sky Lounge was such a relaxing adult area with a bar, pool, and food, thanks to Eduardo, Leo, and Massiel at the Sky Lounge, they made us so many interesting drinks that you just had to take pictures and video of, like the jellyfish and the brain damage shots, they're the definition of awesome bartenders. The upscale property is based 4.8 km from Chankanaab Adventure Beach Park and approximately a 15-minute walk from Cozumel Country Club and Golf Course. Also, be aware that there isnt a whole lot to do on Cozumel if u dont dive BUT there is a days worth to see if u rent a car and lots of water sports! Cart. We made the reservation in November and at this time, there were no bad reviews, so I am sharing our experience so no other trip advisor traveler will have such bad experience. You can get 2-tanks complete in the morning and just around the corner from the hotel you can get in 18 holes of golf after lunch. & . There are many Upgrades and Add-ons available to complete your Westin Cozumel Dive Package, Nitrox 32% is available ~ $10 / cylinder. We explored up and down the coastline and saw the most amazing things. at waters edge which is perfect for our pick ups. And the pool bar during the day. Guests will enjoy Caribbean meals at La Cabana del Pescador, which is in 100 metres away. The staff speaks multiple languages, including English and Spanish. I am wondering if anyone in the kitchen, chef included, ever dined in a decent restaurant. Is this limited or unlimited like traditional AI hotels? The food was quite good. The hotel itself is brand new and beautiful, only opened in August 2017, but when you cant eat, have clean towels or get water replaced in the rooms the nice hotel features are hard to enjoy. the hotel itself is superb. other guests) *Outside bellman- wonderful! Terms & Conditions | If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Getentrepreneurial.com: Resources for Small Business Entrepreneurs in 2022. Check out total event space, meeting rooms, and request a proposal today. This hotel is set very close to the water. If you dont book a flexible rate, you may not be entitled to a refund. For the price, the Westin Cozumel was an excellent value. You just show up and dive! "We spend the end of December in this very chic hotel. 2 . Sheraton Store Shop Marriott Shop Courtyard Shop Le Meridien Highly recommend. Westin was immaculate as hotel and resort. Also, there is a mini-fridge-bar, coffee and tea making equipment as well as a personal safe and an electronic key card provided. The drinks seemed unlimited but I am not sure, I think we had two each. 11:00 am, Client must call Hotel previous arrival. Which room amenities are available at The Westin Cozumel? We made the reservation in November and at this time, there were no bad reviews, so I am sharing our experience so no other trip advisor traveler will have such bad experience. A front entrance of glass windows allow you to see the ocean view as you enter the hotel for the first time. If you have it in your budget, I do suggest stepping up the Classic Balcony room upgrade. Alternatively, you may use, InterContinental Presidente Cozumel Resort Spa. Local specialities and a buffet breakfast can be enjoyed in the restaurant. Wifi gratuito. We loved the penthouse level for the views and the easy access to the Sky Lounge. The Westin Cozumel features free WiFi throughout the property. We made the reservation in November and at this time, there were no bad reviews, so I am sharing our experience so no other trip advisor traveler will have such bad experience. Additional charges may apply for meals at some restaurants, special dinners . The drinks seemed unlimited but I am not sure, I think we had two each. Hotel El Cozumeleno Beach Resort: Stay away from the breakfast sausage! Whereas some resorts you might be running from mosquito swarms as you walk from your hotel room to the dining area, the ocean breeze which sweeps the entire property of The Westin sees to keeping the property mostly bug-free. Our staff will clean, dry, and safely secure your gear and have it ready to go for your next dive trip. Which again is unheard of from many all inclusive resort restaurants. Now that is a vacation! We greatly enjoyed staying at westin cozumel. After dive one our staff will swap your air tank, plus have a dry towel and fresh fruit ready for you. If u dont want shade- no worries to get a chair. Crossing the front of the property is also a fitness trail, which is fantastic for the runners and joggers. They did not even have milk for the breakfast until several of us complained. Please wait, we're checking available rooms for you. Choose from a variety of fresh deli items, produce, meats and everyday staples, as well as a selection of wine, adult beverages and more. If you like to snorkel this location is a dream. The beachfront location is tough to beat as a dining location. You can visit San Juan Reef, placed near The Westin Cozumel Hotel. Ver hotel . Banyan Tree Mayakoba - Puntuacin de los viajeros: 5.0/5. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. It makes for the perfect place to sit an enjoy a Caribbean sunset. Some examples to prove this: we left our rooms early in the morning to dive and when we return at 2 or 3 pm our rooms were not cleaned. The hotel has an outdoor pool and sun terrace, and guests can enjoy a meal at the restaurant. The housekeepers did an amazing job!! Taxes and fees that are shown are estimates only. If your plans change, you can cancel free of charge until free cancellation expires. The building itself is not that bad, even though there are some issues (sewer smell in the bathroom after taking a shower) so thats where the 2 stars come from. Read more . More modern in appearance. Then again all you have to do is fall backwards into the water for us. Wilder at the bar makes a fabulous drink and Vicky who cleaned our room was FABULOUS! Overlooking the cobalt-blue waters of the Pacific Ocean, The Westin Maui Resort & Spa on legendary Kaanapali Beach is the perfect island resort for an inspiring Hawaiian vacation. We can't wait to return. To summarized: worst hotel I have seen in that price range, i feel like SPG presented false advertising for this hotel and this badly impacted my perception of the Westin brand.Most of the staff provided a very bad experience, but a couple of people were nice though. Staff at restaurants excellent. It includes an in room minibar but with beer and soda only. Unfortunately, this property has no available rooms for your dates. Particularly good location, modern decor. Grand Park Royal Cozumel. Dinner was good-- most things are grilled at this restaurant. Unfortunately, this property has no available rooms for your dates. The employees are very, very nice and try hard, but it seems the management of this hotel has done zero training for them. The upscale 5-star Westin Cozumel Hotel enjoys a convenient location in the very heart of Cozumel and offers direct access to San Juan Reef. My favorite property in Cozumel. Great architecture, all rooms have ocean view and are very roomy, bathrooms are exceptional, beds are fantastic. The same goes for the bath amenities. Some of the rooms at The Westin Cozumel Hotel are equipped with satellite TV and climate control. Escape to vibrant Cozumel, Mexico, where the friendly staff at The Westin Cozumel hotel will help ensure no need goes unmet. Simple things like no towels, no staff to clean rooms, very poor food service operation and just overall poor service. The 5-star Westin Cozumel All Inclusive is set approximately 5 minutes' walk of San Juan Reef and 4.8 km away from the local history Museum of Cozumel. As noted previously, all rooms come standard with an ocean view, so really this is a fantastic entry-level room. We recommend booking a free cancellation option in case your travel plans need to change. There are 2 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. Property amenities Internet Available in all rooms: Free WiFi Available in some public areas: Free WiFi Parking and transportation Free self parking on site Wheelchair-accessible parking available My room type reserved wasnt honored. Turndown Service. Within walking distance of Restaurante Gaviotas, where you can have lunch. We appreciate you mentioning all the wonderful amenities you enjoyed throughout your stay with us, as well as the points you consider need some improvement. When we arrived, we got our room at 5pm, 2 hours past checking time. Open for As the name may imply, this is a Yucatan specialty restaurant, but also feature internationalist fusion with the Inca-Mayan cuisine. It is less than 10 min taxi to the town area. Dinner, Casa Mission offers their visitors an atmosphere that transport us through history to a magnificent Mexican food and seafood Restaurant. *Beach area: There is a beautiful, small beach entry. In addition this is paired with the worst service you can get (30 mins wait to order, then main dishes served as we are still eating appetizers. The Westin Cozumel: Great place to stay - See 726 traveller reviews, 1,286 candid photos, and great deals for Cozumel, Mexico, at Tripadvisor. 4 This hotel is still working a few things out but it seems like most of the early problems are being eliminated. White glove service provides the perfect valet experience. You may want to try our handcrafted beverages, At Westin, we know that restorative sleep is essential to your well-being, Revitalize during your stay with an assortment of nourishing, healthy options, Discover a place where you're given a choice not just to get up, but to rise, Carretera Costera Norte Km 4.8, San Miguel de Cozumel, Quintana Roo, Mexico, 77613, Languages spoken by staff: It is a 10-minute drive from the San Miguel Church. We will suggest the perfect wine for you to complement your culinary experience while marveling at the sunset from our terrace, Just steps from our main pool, it is the perfect place to relax with an outdoor lunch and a refreshing drink. Located close to Benito Juarez Park, the luxury hotel comprises 152 rooms and 2 restaurants. This is a lovely hotel!!! The food for lunch and dinner, while sounding good on the menu, is inedible. AccessibilityStatement, Two-Bedroom Lockoff Villa: US$6.28 per night, Three-Bedroom Lockoff Villa: US$9.43 per night, Accessible guest rooms with 32 wide doorways, Accessible route from public entrance to accessible guest rooms, Meeting room(s) with assistive listening devices. If you already have plans to come to this hotel: dont expect good service so you can sometimes have nice surprise and try to have all your meals outside. 52-998-848-7400 Which languages are spoken by the staff at The Westin Cozumel? Perfect option for a special moment, romantic escapades. Beautiful views, great snorkeling and a wonderful location! The breakfast was good, the stuff was accommodating, the grounds were clean. I can't forget Fernando who assisted us at arrival and helped secure our transportation back to the airport. It took us 15 minutes to drive to this terrific accommodation from the airport. *Pools- there are 2 pools. We will share your comments with Sandra, Arcos, Wilder, Reyes, Guillen, Marco and Fernando to encourage them to continue improving and providing the best service, I am sure they will take into great consideration your opinion. The Deluxe is available in one or two-bed options. Make Your Dining Reservations Early As you likely guessed, these rooms come standard with a ocean view balcony. . The Grand Park Royal Cozumel is a great spot for adventure seekers, with a range of diving, snorkeling and swimming activities on offer. There are a few cons which I will note! Warm regards! Yeah, thats cherry on top for those sunset views I keep talking about. They have an Italian menu too. . Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. Join our community to receive the latest deals, exclusive discounts & travel inspiration! ft. 32% cylinder ~ $15 / cylinder, SSI or PADI scuba certifications ~ Price varies, Playa del Carmen Bull Shark dive ~ $120 per diver, Offshore Fishing half or full day ~ $550 and up, Contact Us Today to Begin Your Reservation Process, Professional Association of Diving Instructors, World Recreational Scuba Training Council, National Association of Underwater Instructors. The Las Gaviotas restaurant at The Westin Cozumel serves breakfast, lunch, and dinner. A delivery charge of $5.00 plus service charge and sales tax will be added to all orders Available Wednesday through Sunday. I truly appreciate your sincere and constructive comments and I do apologies for the bad feeling your visit left you, believe me it was not the team intention. 725 opiniones. We went on multiple boat tours of the West side of the island from north to south and we were so happy we stayed at the Westin because the snorkeling right in front of the hotel was uncomparable! I should note, if you need a room with two beds, the Classic Balcony is the minimum room level required. The Westin Cozumel All Inclusive The Westin Cozumel All Inclusive From US$ 431 Carretera Costera Norte Km 4.8, Cozumel, Mx, Cozumel, Mexico Reservation hotline: 18554586230 Check-in date: Check-out date: 0 Adults 0 Children Check availability Rooms Overview Location Reviews Amenities The Westin Cozumel All Inclusive We love the open-air feel and high ceilings found in the Cabana upgrade. We never ate lunch there. Angel, Ananias, Jorge, Marco, Erbe, and Alejandra were all wonderful to name a few. 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